Privacy Policy

Your Edu Journey is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. Your Edu Journey’s mission is to create an online community around each child. To accomplish this goal, it’s essential that Your Edu Journey is a safe place to document learning, and that teachers control how that information is shared. To guide our development of the Your Edu Journey Application, and as our privacy commitment to you, we have the following Privacy Principles: We don’t own the content you provide; Primary Account Holders do (Teachers/Tutors/Schools) Content is private by default. Teachers control what is shared and with whom. We use security industry best practices and routinely monitor our systems to protect you. We are transparent about our practices and will notify you if things change. We adhere to the Privacy Act 1988 and Australian Privacy Principles By using Your Edu Journey, you agree to this Privacy Policy. If you don’t agree or if you do not agree with our Terms & Conditions you can contact us at any time with questions about this policy at [email protected]

What is Personal Information and why do we collect it?

This Privacy Policy governs the use of data collected by our websites at, and the Your Edu Journey Application.  This includes personally identifiable information that we collect when you create an account (“Principal Account Holder”), content added to Your Edu Journey.  Any data collected by Your Edu Journey that can be linked back to an individual student is considered “Student Data”. Any data collected by Your Edu Journey that can be linked back to an individual teacher is considered “Teacher Data”.

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, email addresses, phone and place of employment or enrolment.

This Personal Information is obtained in many ways including correspondence, by telephone and facsimile, by email, via our website, from your website, from our App Your Edu Journey and from other publicly available sources and from third parties. We do not guarantee website links or policy of authorised third parties.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

If you are a member of staff at a child care service, you should be aware that any information uploaded to our Application which directly or indirectly identifies you will be made available to other staff within your child care provider and to Parents of relevant children

If we establish a facility whereby you can pay the fees on behalf of your child care service online, you will be transferred to our third party payment provider and all your financial information (e.g. credit card numbers, bank accounts etc) will be collected and held by that payment provider, not by us. If you would like to know how the payment provider will handle your personal information, please see its privacy policy.

Protection of Personal Information

We do not rent, sell, or share Personal Information about you with other people or non-affiliated companies. Any information we do share will always be deidentified in line with the Australian Privacy Act (1988). We may use your Personal Information to facilitate transmittal of information that may be useful, relevant, valuable or otherwise of interest to you. We strive to ensure that the personal information we hold on behalf of clients using any Your Edu Journey services is protected by all the security safeguards it is reasonable to take.

Data Storage

All the personal information we collect, hold and process is securely stored in the monitored data house of our service provider in Australia (AWS).

We store student information on behalf of the school as an agent on its behalf and do not generally edit, adapt, delete or update such information, other than on the instructions of the school or to maintain and improve our Application and the website on which it operates.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. All information is deidentified in accordance with the Privacy Act 1988. In some circumstances we may be provided with information to third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. 

Disclosure of Personal Information

Your Personal Information will only ever be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. All personal information is stored onshore in Australia.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Your Edu Journey will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Your Rights

You have the right to request access to any of the personal information we hold about you. You also have right to request that any of your personal information be corrected. If you would like to exercise these rights please contact [email protected]. Your Edu Journey processor of data, our customer are controllers of personal data.